Privacy Policy
Last updated:
This Privacy Policy describes how Viraaj and Sanvi Innovations Private Limited (operating as 5P Commerce, "we", "us", or "our") collects, uses, and shares information about you when you visit 5pcommerce.com or engage our services. By using our website, you agree to the practices described in this policy.
Information we collect
We collect information you provide directly to us, such as when you fill out our contact form, request a strategy call, or communicate with us by email. This may include your name, email address, company name, website URL, and details about your e-commerce business.
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through standard server logs and analytics tools.
How we use your information
We use the information we collect to respond to your inquiries and provide the services you request, to send you project updates and communications related to our engagement, to improve our website and service offerings, and to comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data sharing and disclosure
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (for example, email delivery platforms and CRM tools). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may also disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, to maintain our business records, and to comply with applicable legal obligations. When information is no longer needed, we securely delete or anonymise it.
Your rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to receive a copy of your data in a portable format.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Viraaj and Sanvi Innovations Private Limited
Operating as 5P Commerce
[email protected]